Fulfillment costs in e-commerce
Here online retailers, start-ups and manufacturers can obtain an overview of the fulfilment costs incurred for our service.
Benefit from our fair prices with quantity discounts. 99 % reliability in order picking in our own warehouse directly outside Hamburg.
You receive a service contract with a short minimum contract term and no minimum order quantities. Including Wawi, ERP or store connection.
You also receive a direct contact person with a direct dialling number in the warehouse and support with the connection.
What does the fulfilment service at Subke cost?
So that you can better estimate our fulfilment service provider costs in advance, you will find an overview of the service with the non-binding prices below.
The prices are divided into:
- Goods Receipt,
- Order picking (pick & pack),
- Outgoing goods,
- Returns,
- Additional services at cost
- and services from third-party providers, such as shipping.
We offer 4 different price models for the products:
- Price model for very small items XS
- Price model for small articles S
- Pricing model for medium articles M
- Price model for large items L
Each customer is assigned to a price model with their largest product in the range. Of course, we cannot show the costs for every business and their products here. Depending on the business and the given factors, the prices for our services may vary.
You will always receive an individual offer in advance, which may differ from the prices listed on this website. We will advise you personally on the individual items in the offer and the connection process.
You are welcome to discuss your wishes with us. We often find a solution together and make many things possible.
The monthly service fee includes the preparation of invoices, standard support and the standard connection to yourstore ERP or Wawi system with our Wawi. We offer over 34 interfaces.
You get access to an online dashboard from JTL-FFN and can track all transactions and their status.
All prices are net in euros, non-binding and only in conjunction with our Subke GmbH fulfilment service. The offers refer to the respective minimum quantity of consignments.
Our fulfilment offers
MyPorto
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Goods mail national
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up to 1 kg
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Max. 35,3 x 25 x 5 cm
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Mind. 10, x 7 x 0,1 cm
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From 1000 shipments per month
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Zzgl. Pick & Pack + packaging
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Offer only commercial
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Offer only with our fulfillment
MyPICK
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Shipment as large letter national
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incl. Pick & Pack
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incl. Packing
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incl. Porto
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incl. 1st article each additional € 0.40
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up to 500 g
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up to 35 x 25 x 2 cm
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Receipt of goods 0,10 € per pc.
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Price from 500 shipments per day
MyMAX
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Shipping as Maxibrief national
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incl. Pick & Pack
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incl. Packing
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incl. Porto
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incl. 1st article each additional € 0.50
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up to 1 kg
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up to 35 x 25 x 5 cm
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Receipt of goods 0,10 € per pc.
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Price from 500 shipments per day
Our fulfillment prices at a glance
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Service flat rate € 69,90
With online dashboard, software connection, billing, support
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Warehousing € 15,90
Storage costs per month per cubic metre
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Pallet warehouse € 11,90
Max. 120 x 80 x 200 cm and 1000 kg per pallet (only for pallet handling)
Incoming goods
Price for very small items.
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Article XS € 0,10
Goods receipt per article (single type / SKU)
Price for small items.
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Article S € 0,20
Goods receipt per article (single type / SKU)
Price for standard article.
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Article M € 0,35
Goods receipt per article (single type / SKU)
Price for large items.
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Article L € 0,50
Goods receipt per article (single type / SKU)
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Bundle € 1,00
per bundle (unmixed)
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Pallet € 10,90
per pallet (unmixed)
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Unload Container 20 ft € 150
Basic container fee plus € 7.90 per pallet and € 1.00 per container (if not unmixed)
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Unload Container 40 ft € 200
Basic container fee plus € 7.90 per pallet and € 1.00 per container (if not unmixed)
In goods receipt, only one of the items (pallet, carton or article) is calculated and not added together.
Outgoing goods
Prices from 24000 shipments per year . Based on incoming orders, SKU items and articles in the month.
- per Order…. € 0,90
- per SKU…. € 0,05
- per Articel …. € 0,10
Prices are staggered according to quantities. Based on incoming orders, SKU items and articles in the month.
- per 1 – 250…………..€ 1,05
- per 251 – 500……….€ 1,00
- per 501 – 1000……..€ 0,95
- per 1001 – 2000……€ 0,90
- about 2000……….. € 0,85
- per 1 – 250…………..€ 0,15
- per 251 – 500……….€ 0,14
- per 501 – 1000……..€ 0,13
- per 1001 – 2000…..€ 0,11
- over 2000………. € 0.09
- per 1 – 250……………€ 0,26
- per 251 – 500………..€ 0,25
- per 501 – 1000……..€ 0,24
- per 1001 – 2000……€ 0,22
- per über 2000……..€ 0,20
Prices are staggered according to quantities. Based on incoming orders, SKU items and articles in the month.
- per 1 – 250……………€ 1,05
- per 251 – 500………..€ 1,00
- per 501 – 1000…….. € 0,95
- per 1001 – 2000……€ 0,90
- about 2000……….. € 0,85
- per1 – 250……………€ 0,32
- per 251 – 500……….€ 0,31
- per 501 – 1000……..€ 0,30
- per 1001 – 2000…..€ 0,28
- about 2000………. € 0,26
- per 1 – 250……………€ 0,35
- per 251 – 500……….€ 0,34
- per 501 – 1000…….€ 0,33
- per 1001 – 2000…..€ 0,31
- about 2000………. € 0,29
Prices are staggered according to quantities. Based on incoming orders, SKU items and articles in the month.
- per 1 – 250……………€ 1,05
- per 251 – 500………..€ 1,00
- per 501 – 1000…….. € 0,95
- per 1001 – 2000…….€ 0,90
- about 2000………… € 0,85
- per 1 – 250………….€ 0,45
- per 51 – 500……….. € 0,44
- per 501 – 1000…….€ 0,43
- per 1001 – 2000….€ 0,41
- about 2000……….€ 0,39
- per 1 – 250……….. € 0,82
- per 251 – 500…….€ 0,81
- per 501 – 1000…..€ 0,80
- per 1001 – 2000…€ 0,78
- about 2000………€ 0,76
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Envelope €0,00
Including envelope DIN A4 for article XS.
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Standard 1 € 0,32
QA according to Wk-10: 1.20e / Single wall / Weight: 0.062 kg / Dimensions: 220x150x46 / FSC certified: Yes / Punched packaging
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Standard 2 € 0,38
QA according to Wk-10: - / Single wall / Weight: 0,081 kg / Dimension: 245x165x20-70 FSC certified: - / Wrap-around packaging (self-adhesive seal)
Returns
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Incoming returns € 1,50
Price per return.
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Return € 1,50
Price per item in the return incl. Unpack goods, visually inspect, collect and book in.
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Complete returns processing € 38,00
Instead of the two previous positions, the complete returns processing on an hourly basis.
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Return label € a.A.
Price by arrangement.
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DHL € 4,80
DHL returns national, if not deliverable.
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DHL € 12,90
DHL returns international, if not deliverable.
Additional services
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Container transportation € a.A.
We organise container transport from the unloaded seaport of Hamburg, Bremerhaven, Rotterdam or Amsterdam to Lüneburg, free on arrival, duty unpaid and untaxed.
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Pallet transportation € a.A.
We have your pallets transported to our warehouse.
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Customs € n.A.
Customs clearance, customs declaration filled out manually - according to time spent.
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Euro pallets € 30,00
If Euro pallets are not exchanged.
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Goods receipt bulky goods € 2,90
Bulky goods per item (over 1.20 m or over 18 kg).
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Outgoing goods bulky goods € 4,50
Bulky goods per item (over 1.20 m or over 18 kg).
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Shipping € a.A.
For shipping via Subke by arrangement.
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Addresses € 1,49
For manual address correction.
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Commercial invoice € 3,50
Enclosure commercial invoice, customs documents in triplicate for non-EU countries.
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Disposal € 12,00
Disposal of disposable pallets.
Prices for inserts such as flyers or stickers – labelling by SKU and per piece
- per insert 1 – 250…………… € 0,20
- per insert 251 – 500……….. € 0,19
- per insert 501 – 1000……… € 0,18
- per insert 1001 – 2000……. € 0,17
- per insert over 2000……….. € 0,15
- per SKU …………………………. € 0,45
- per label 1 – 250……………. € 0.45
- per label 251 – 500………. € 0,40
- per Label 501 – 1000…….. € 0,35
- per Label 1001 – 2000…….. € 0,30
- per label over 2000…………. € 0.25
Prices for work on a time and material basis
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Warehouse specialist € 38,00
Price per hour for work according to individual effort, e.g. stocktaking, or repackaging in the warehouse
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Kfm. Hour € 55,00
Commercial hour
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IT-Support € 95,00
Price per hour and employee
Calculate fulfilment costs online
The monthly service fee is already included in the calculation. All information and prices of Subke GmbH are subject to change and are exclusive of VAT. VAT This calculator is intended to provide an example and does not represent a final calculation.
Monthly costs Total in €
Cost per package in €
Amazon pre FBA costs
Prices for our pre FBA (Fulfillment by Amazon) Services at a glance. We store your goods for Amazon and take care of goods preparation. You arrange for pickup of the desired quantity as needed in Seller Central using the Amazon Transportation Partner program.
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Monthly service fee € 69,90
With online dashboard, software connectivity and billing. If you use our fulfillment and pre FBA service, you only pay the service fee once a month.
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Warehousing € 15,90
Storage costs per month per cubic metre
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Pallet warehouse € 11,90
Only for pallet turnover per month per pallet
FBA goods receipt
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FBA Articles € 0,50
Price per item (unmixed cartons)
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FBA container € 1,00
Price per container (single-variety cartons)
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FBA pallet € 10,90
Goods receipt - price per pallet
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Unload Container 20 ft € 150
Basic container fee plus € 1.00 per container or € 7.90 per pallet
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Unload Container 40 ft € 200
Basic container fee plus € 1.00 per container or € 7.90 per pallet
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Bulky goods per item € 2,90
Article over 1.20 m or 15 kg
FBA Outgoing goods
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FBA order € 2,20
Price per order, regardless of quantity
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FBA carton € 1,49
Price per carton (single variety)
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FBA label per carton € 0,45
Attach price per FBA label
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Bulky goods per item € 4,50
Article over 1.20 m or 15 kg
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Stretch film per pallet € 1,70
Wrap the pallet with stretch film
Returns
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Incoming returns € 1,50
Price per return
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Returns € 1,50
Price per item in the return incl. Unpack goods, visually inspect and collect in a blocking area
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Return label € 4,90
Price per return label up to 31.5 kg national
Billing according to expenditure
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Storage hour € 36,00
Price per hour for work according to individual effort e.g. inventory, or repackaging
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Kfm. Hour € 45,00
Commercial hour
further services
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Label / Barcode € 0,35
per Label
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One-way pallets € 12,00
Disposal of disposable pallets
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Euro pallets € 30,00
Euro pallets not exchanged
Status of prices 01.12.2023: All prices on this website are non-binding and subject to change. VAT. The offer is exclusively aimed at companies. Subke GmbH is a direct fulfilment provider.
Outsource fulfillment services and reduce costs
External fulfillment can streamline operations and reduce in-house fixed costs. You only pay when you need the service.
As a reliable fulfilment service provider, we offer you e-commerce logistics tailored to your company and handling of the entire fulfilment process. This allows you as a retailer to concentrate on your core business, such as your products, marketing and the shop.
We discuss your requirements with you and implement the process in your day-to-day business.
A good partnership and cooperation is very important to us! That is why we rely on direct communication channels via telephone and e-mail.
We provide you with a personal contact person in the warehouse with a telephone extension, also in different languages. This allows you to react quickly in important situations.
Satisfied customers are more important to us than long contract commitments!
As a company, you receive our fulfillment with a short minimum contract term and can cancel within four months to the end of the month.
If you do cancel, we will not charge an additional handling fee or order fee.
We charge the costs agreed with you in the offer. No percentage fees are charged per transaction or turnover.
Make your request and receive your personal offer. We will discuss everything else with you together.
FAQ Fulfilment costs
- What do the fulfilment costs include?
Fulfilment costs include the following activities:
- Receiving goods
- Unpacking, storing and booking in goods
- Warehousing
- Shop connection
- Order call-off
- Pick & Pack
- Outgoing goods
- Returns management
- Dashboard, support and billing
- Is there a flat-rate service fee at Subke?
We charge a monthly service fee that includes the connection to the online shop, ERP or Wawi system. The use of a dashboard, billing and standard support are also included.
- Are there minimum order quantities at Subke?
With us, you do not have to fulfil any minimum order quantities. However, our pick & pack prices are staggered. The more you sell, the cheaper it becomes.
- How is the pick & pack price calculated in outgoing goods?
The incoming order, the different items/SKU (delivery note items) and the quantity of items are calculated.
- When are costs incurred for returns?
The costs for the returns label are only incurred when the returns label created by us is activated in the parcel shop.
Costs are then incurred for accepting the return. Then for each item in the return, including a visual inspection and collection in a blocked warehouse.
If there are enough items in the blocked warehouse, they will be restocked on an hourly basis per warehouse specialist.
On request, we can also take care of reconditioning and quality control for electronic items.
- Do retailers receive special conditions from the shipping service providers?
We send parcels via various shipping service providers at favourable conditions. You will receive your own client contract from us, customised to your parcel shipments per year. However, you can also use your own shipping contract with your own conditions with us.
- Is there a minimum contract term with Subke?
Yes, there is a minimum contract period with us after an agreed test phase. After this, you can cancel the contract in writing within three months to the end of the month and remove your goods from storage. If you leave us, we will not charge any additional fee for the removal.
- Do I get better conditions for certain quantities?
Yes, we offer graduated prices for certain quantities. Prices may vary depending on the daily dispatch or stock quantity.
- Do retailers at Subke pay more if the sales prices for the goods increase?
No, we do not calculate our service as a percentage of the sales price of the goods. Our prices are calculated on the basis of the logistics costs incurred.
- Are the prices for articles, containers and pallets added together in the goods receipt?
No, the prices are not added together. We either calculate the price in the incoming goods department for a pallet, container or individual items.
- How big is a Euro pallet?
Dimensions of the Euro pallet:
- Length: 1,200 mm (120 cm)
- Width: 800 mm (80 cm)
- Height: 144 mm (14.4 cm)
The base area of a Euro pallet is 0.96 m².
There are also some special shapes of Euro pallets that are wider or higher, for example. However, the standard Euro pallet is the most common shape.
- How many boxes fit on a Euro pallet?
For a parcel with the maximum DHL dimensions of 120 cm x 60 cm x 60 cm, 3 parcels would fit on the Euro pallet at a height of 1.80 m.
The optimum box size would be:
- Length: 60 cm
- Width: 40 cm
- Height: 30 cm
Then 6 layers of 4 boxes each and a total of 24 boxes would fit on the Euro pallet.
With a safety distance of 10 cm above the Euro pallet, the pallet height is 1.70 m and there would then be a total of 20 boxes.
Please note:
The number of boxes may vary depending on the stacking method.
The weight of the cartons should not exceed the permissible load capacity of the Euro pallet (1000 kg). For Amazon deliveries max. 500 kg.
It is important that the boxes are stacked stably to prevent them from tipping over and wrapped in stretch film.
- Which cardboard packaging can be used for bottle fulfilment?
In our carton price list, the Standard 9, 19, 20, 27, 28, 45 cartons can be used for bottle fulfilment.
The interior (inlay) for 6 or 3 bottles is also available. - Do you have a cardboard box for poster rolls?
Yes, we can offer you a cardboard box for poster rolls?
- Which shipping service providers visit you every day?
From Monday to Friday, parcels are collected and delivered by DHL, DPD and Deutsche Post.
However, you can also instruct other shipping service providers such as Hermes, UPS, FedEx or GLS to collect your parcels.
